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Best Price Challenge - Terms & Conditions

  • Best Price Challenge – If you find a lower price, we’ll make it and pay double the difference.
  • This offer is subject to the sole discretion of Thomas Cook (India) Ltd. (TCIL) and is valid only on listed GIT and/or Domestic Package mentioned in this leaflet, till the tour packages last. TCIL reserves its right to withdraw the offer without notice to the participants. List of GIT and Domestic Packages mentioned in this leaflet.
  • Any Customer who wants to avail the offer has to book the selected GIT and/or Domestic Package by making payment of minimum booking amount and thereafter within 72 hours from the payment of the minimum booking amount, the said Customer has to come back to TCIL with a competitive offer in writing from any reputed or branded Tour operator matching the same itinerary as that booked by the Customer with TCIL. The itinerary offered by TCIL and the competitive itinerary brought by the Customer from any reputed or branded Tour operator should match on the below mentioned criterion and yet have a package cost lower than that offered by TCIL to be eligible for the offer prize.
  • Inclusions / exclusions for airline type ( GDS / LCC ), flight duration, hotel type, sightseeings covered, transfers covers , meals.
  • Hotels have to be of the same category i.e 3 / 4 /5 star etc. and have to be in the same / similar area.
  • Travel period has to be around the same travel period including departure and arrival.
  • In the event TCIL itinerary matches with the competitive itinerary (i.e. meets the listed criterion) brought by the Customer from any reputed or branded Tour operator, than TCIL shall offer discount on the package cost of the tour booked with TCIL by the Customer to the extent of difference between the TCIL package cost and that of the competitive package cost. In addition to the aforesaid discount, the Customer shall be eligible for Travel voucher which shall be equivalent to double of the value of aforesaid discount availed by the Customer, which the Customer may redeem for his future travel with TCIL but the same cannot be clubbed with this offer.
  • The decision of TCIL shall be final and binding on the Customer pertaining to any aspect of the offer and in connection with or related to the Offer.
  • All disputes arising from this offer shall be subject to jurisdiction of the Courts, in Mumbai.

SBI Offer - Terms and Conditions

    Offer details for GIHS cash back offer:
  • For Europe/America/Australia/New Zealand – 5% cash back of upto Rs.10,000. (Min transactional value should be greater than or equal to Rs. 30,000)
  • For other destinations – 5% cash back of upto Rs.6,000. (Min transactional value should be greater than or equal to Rs. 30,000)

    • General Terms and Conditions for cash back:
  • Offer is valid from 4th to 15th September’19.
  • Cash back offer is valid for all booking transactions done through SBI YONO (Web/App) using SBI Credit Card and SBI Debit Cards only as payment options
  • Customer needs to download and register on the SBI YONO to avail the cash back offer
  • SBI Credit and Debit Card of 16 digit numbers are only eligible for cash back.
  • Minimum booking amount for cash back is Rs. 30,000
  • Cash back not valid on SBI Debit Rupay Card & SBI Credit Corporate Card .
  • The cash back is valid only on the fresh holiday bookings done during the promo period .No follow up payments are liable for cash back.
  • Only the first transaction per booking file is eligible for cash back, provided the above conditions are met. The maximum cash back being Rs. 6000 or 10,000 per booking file.
  • Cash back will be posted in 120 days from end of offer date.

    • SBI Cashback Terms and Conditions:
  • Cashback offer is valid for all booking transactions done through SBI YONO (Web/App) using SBI Credit Card and SBI Debit Cards only as payment options
  • SBI Credit and Debit Card of 16 digit numbers are only eligible for cash back.
  • Minimum transaction amount to avail the cash back should be 30,000.Customer can avail a maximum of 6,000 or 10,000 cash back per holiday booked. Card for SBI Debit Card & Card account for SBI Credit Card
  • Customer can avail a maximum of 10,000 cash back per holiday booked.
  • The cash back offer is not valid on SBI Net Banking, SBI BHIM Pay / UPI, Pre paid Cards, Maestro Debit Cards or any other payment instruments. Cashback also not valid on SBI Debit Rupay Card & SBI Credit Corporate Card
  • The cash back is valid only on the fresh holiday bookings done during the promo period .No follow up payments are liable for cash back
  • Cashback will be calculated on each Booking ID and not on the number of transactions. For example, if a Cardholder pays in 2 instalments/transactions for 1 Booking ID, cash back will be processed only once and on the first transaction done via SBI Cards as long as the minimum booking criteria is met
  • Cash back will be posted 120 days from end of offer.
  • If the Cardholder doesn't receive the cash back amount within 6 months from the booking date, he/she can claim for the same within 6 months by raising the query with Thomas Cook from the booking date. In the event the Cardholder fails to do, he/she will not be eligible for the cash back amount
  • In order to avail the cash back the total payment of the transaction needs to be made using a valid and eligible SBI Credit Card or SBI Debit card
  • All residents of India holding a valid and current (i) MasterCard, VISA, Debit card issued by Bank (each a “Card’’) are eligible to avail the offer (the holder of a Card, a ‘’Cardholder”).
  • All SBI MasterCard and VISA Retail Credit cards (excluding Corporate Cards) are eligible to avail the offer.
  • In the event the order is cancelled by the cardholder, Thomas Cook or SBI for any reason whatsoever, and subsequently, the order transaction value falls below the minimum transaction amount eligible for cashback, the order will not qualify for this offer.
  • In case of complete cancellation of the order by the customer the transaction will not qualify for The Offer.
  • Any person availing this offer shall be deemed to have read and accepted the Terms and Conditions of SBI , SBI Credit Card and Thomas Cook
  • In case of any dispute pertaining to holiday package, decision of Thomas Cook India Ltd. will be final and binding.
  • The Offer is non-transferable, non-binding and non-cashable.
  • The Offer is not valid for any Void Transactions.
  • Delinquent and over-limit SBI Credit Card members will not qualify for this Offer.
  • Standard Thomas Cook Terms & Conditions will apply on holidays packages purchased during the promotional period and SBI Yono, SBI Debit & Credit Card will not entertain any complaints or issues pertaining to the holiday packages and services offered by them
  • It is not mandatory for the SBI cardholders to participate in the offer. Participation in the Offer by the card holder is voluntary and free. Participation in the Offer by the Cardholder will be construed as acceptance of the Terms & Conditions of the Offer and Cardholder is advised not to participate in the Offer if such Terms & Conditions are not acceptable.
  • The Offer is being made purely on best effort basis.
  • Thomas Cook and SBI reserves the right, at any time, without prior notice and without assigning any reason whatsoever to add/modify/alter/change and/or withdraw this offer at any time.
  • Any query regarding the offer will be entertained till 15th September 2019. No correspondence on the same will be entertained after the aforementioned date from any person(s).
  • The discount offered under the Offer will under no circumstances be settled in cash.
  • The Offer is valid only in India. In case of SBI Debit Card, the minimum age of the card holder must be above 18 years on the day of the booking /purchase during offer period.
  • Thomas Cook reserves the right to cancel any booking in case of any fraudulent activity including creating duplicate accounts, aliasing, placing multiple orders or violating the terms and conditions. Upon cancellation, the order will not be reinstated.
  • Thomas Cook is not charging anything from the customer for their participation in the offer.
  • This document is an electronic record in terms of Information Technology Act, 2000, and the Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
  • SBI and SBI Credit Card does not endorse any of the products, services or brands being offered under the offer and will not accept any liability pertaining to the quality, delivery or after sales service of such products/services which shall be at the sole liability to Merchant
  • SBICPSL along with its direct affiliates is alone responsible for resolving all disputes and differences in relation to SBI Credit Cards without reference to State Bank of India. However, State Bank of India along with its direct affiliates is solely responsible for resolving all disputes and differences in relation to State Bank Debit Cards without reference to SBICPSL

Sterling - Terms & Conditions

    STERLING HOLIDAY VOUCHER / FREE DOMESTIC HOLIDAY
    APPLICABLE ON ALL FLIGHT + LAND DOMESTIC & INTERNATIONAL HOLIDAYS
    Detailed Terms & Conditions
  • A Complimentary holiday at a resort in the Sterling Holidays destination network for 2 nights/ 3days.
  • This offer is valid for 2 adults and 2 children below 12 years of age. This coupon is valid for a period of 6 months from the date of issue.
  • This coupon is valid for a holiday at our resorts in Darjeeling, Dharamshala, Gangtok, Goa, Kodaikanal, Lonavala, Manali, Munnar, Mussoorie, Ooty, Puri, Thekkady, Yelagiri, Yercaud.
  • All taxes including luxury tax/service tax towards stay to be paid as applicable at the destination.
  • All additional expenses incurred by the guests like Food &Beverages, Holiday Activities, Spa, Travel Desk, etc. will have to be settled by the guests at the resort during their stay.
  • The apartment type that will be allocated for stay will be a Hotel Unit/ Studio Room, depending upon availability. This will vary from resort to resort. Accommodation is subject to availability.
  • Limited rooms are kept aside for this offer and are made available on a "first come first served" basis.
  • Sterling Holidays reserves the right to refuse specific dates/resorts/ without giving any reasons and the Company's decision in this regard will be final.
  • This offer is non-transferable and non-negotiable. Confirmation voucher (C.V) issued against this coupon cannot be gifted or cancelled.
  • Booking request must have 3 choices of non-overlapping dates to be indicated as per the space /details provided at the time of booking.
  • The title holder needs to produce such documents as may be required by the Company before issuing the gift voucher in his/ her name.
  • To make a booking please contact +91 4433573311or e-mail along coupon code to reservations@sterlingholidays.com, holidays@sterlingholidays.com
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