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Travel Benefits that will make your journey convenient & rewarding

Airport Meet & Greet

Airport Porter Service

Free E-SIM

Get 25% Off on Unique Tours & Activities with Klook

TC Edge Reward Points

Free Lounge Access at international airports in India

Free ATM Withdrawal


Terms & Conditions

Airport Meet & Greet

  • Minimum Load/ fresh trip reload value of USD 5000 eqv.
  • This benefit is exclusively for the cardholder.
  • Cardholders are entitled to one Meet & Greet service per international departure from India.
  • A maximum of four Meet & Greet service can be availed per calendar year.
  • Meet & Greet requests must be placed at least 7 days prior to the travel date
  • Baggage Limit: The maximum weight the baggage service includes is two (2)/ three (3) regular-sized baggage per guest with L+W+H<158cm.
  • To avail of this benefit, email your request to borderlesstravel@thomascook.in
  • Airport Meet & Greet service is subject to availability.
  • The Meet & Greet service is available only at select international airports in India, including Ahmedabad, Bangalore, Calicut, Chennai, Cochin, Coimbatore, Delhi, Goa, Guwahati, Hyderabad, Jaipur, Lucknow, Madurai, Mangalore, Mumbai, and Trivandrum.
  • Availability may be subject to operational feasibility and airport regulations.
  • Please note that the service inclusions/service locations may be subject to change if there are updates from the Service Providers or Airport Authorities.
  • The Service Provider and Thomas Cook are not responsible for any issues related to non-compliant luggage.
  • Arrive with enough time to utilize the service.
  • The Service Provider and Thomas Cook are not liable for loss, damage, or delay of luggage. They are not responsible for delays caused by factors beyond their control, such as weather or security issues. Liability for accidents is limited by law.

Airport Porter Service

  • Minimum Load/ fresh trip reload value of USD 2500 eqv.
  • This benefit is exclusively for the cardholder.
  • Cardholders are entitled to one Porter service per international departure from India.
  • A maximum of four Porter can be availed per calendar year.
  • Porter service requests must be placed at least 7 days prior to the travel date.
  • Baggage Limit: The maximum weight the baggage service includes is two (2)/ three (3) regular-sized baggage per guest with L+W+H<158cm.
  • To avail of this benefit, email your request to borderlesstravel@thomascook.in
  • The Porter service is available only at select international airports in India, including Ahmedabad, Bangalore, Chennai, Coimbatore, Delhi, Goa, Guwahati, Hyderabad, Jaipur, Lucknow, Madurai, Mangalore, Mumbai, and Trivandrum.
  • Availability may be subject to operational feasibility and airport regulations.
  • Please note that the service inclusions/service locations may be subject to change if there are updates from the Service Providers or Airport Authorities.
  • The Service Provider and Thomas Cook are not responsible for any issues related to non-compliant luggage.
  • Arrive with enough time to utilize the service.
  • The Service Provider and Thomas Cook are not liable for loss, damage, or delay of luggage. They are not responsible for delays caused by factors beyond their control, such as weather or security issues. Liability for accidents is limited by law.

Lounge Access at International Airports in India

  • A minimum forex card load/ fresh trip reload value of USD 2,500 equivalent is required to be eligible.
  • This benefit is exclusively for the cardholder.
  • Cardholders are entitled to one complimentary lounge visit per international departure from India.
  • A maximum of four lounge visits can be availed per card per calendar year.
  • Lounge Access requests must be placed at least 7 days prior to the travel date.
  • To avail of this benefit, email your request to borderlesstravel@thomascook.in
  • The Lounge service is available only at select international airports in India.
  • Visa Cardholders: Access the list of participating lounges here: https://loungefinder.loungekey.com/en/thomascookindia
  • Mastercard Cardholders: Access the list of participating lounges here: https://www.dflk.in/?q=2ONsvaY
  • Thomas Cook team will place the request and you will get the voucher with scanning code (to be scanned at the Airport Lounge) on the registered email id.
  • Please note that the service inclusions/service locations may be subject to change if there are updates from the Service Providers or Airport Authorities.

25% off on unique tours & activities with Klook

  • Get 25% off on bookings made via https://www.klook.com/en-IN/tetris/promo/thomas-cook-klook-offer/ exclusively for Borderless Travel Cardholders.
  • Minimum spend required: INR 5000 (equivalent in foreign currency).
  • Maximum discount applicable: INR 1500 (equivalent in foreign currency).
  • How to Avail the Offer?
  • Users must first redeem (save) the coupon displayed on the co-branded campaign page.
  • Once redeemed, the promo code will be automatically available at the payment gateway and in the user’s Klook account.
  • Change the Payment currency to your card currency. Transactions performed in INR currency with get declined.
  • The promo code must be applied at checkout to avail of the discount.
  • The offer is applicable to all categories and destinations, except those listed in the Non-Applicable List by Klook.
  • Only transactions made using the Borderless Travel Card are eligible for this discount.
  • The offer is applicable exclusively through the designated Klook campaign link.
  • Any bookings, cancellations or’ modifications of bookings will be subject to Klook's policies. 

TC Edge Reward Points (Load/Reload)

  • Earn flat 1000 points on a load/ fresh trip reload value of USD 1000 - USD 1499 equivalent.
  • Earn flat 2000 points on a load/ fresh trip reload value of USD 1500 equivalent or more.
  • Points can be redeemed as follows:
    • 100% for holiday packages.
    • 20% for flight bookings.
    • 30% for hotel bookings.
  • Your registered mobile number is linked to the TC Edge Reward program. To check your membership, login to https://edgerewards.thomascook.in/Login
  • Redemption is applicable only for bookings made through Thomas Cook branches or the official online platform.
  • Reward points are non-transferable and cannot be exchanged for cash.
  • Points are subject to expiry as per Thomas Cook’s reward program policies.
  • Note: Valid on Forex purchases exclusively across Thomas Cook Branches and thomascook.in Website.

TC Edge Reward Points (card transactions)

  • A minimum transaction value of USD 100 equivalent is required for Point-of-Sale (POS) or e-commerce transactions to earn reward points. ATM withdrawals are not applicable.
  • Earn 20 points for every USD 100 equivalent spent, with a maximum of 500 points per transaction.
  • A maximum of 500 reward points can be earned per day.
  • Points can be redeemed as follows:
    • 100% for holiday packages.
    • 20% for flight bookings.
    • 30% for hotel bookings.
  • Your registered mobile number gets linked to the TC Edge Reward program. To check your membership, login to https://edgerewards.thomascook.in/Login
  • Redemption is applicable only for bookings made through Thomas Cook branches or the official online platform.
  • Reward points are non-transferable and cannot be exchanged for cash.
  • Points are subject to expiry as per Thomas Cook’s reward program policies.
  • Valid on Forex purchases exclusively across Thomas Cook Branches and thomascook.in Website.

Free E-SIM Card Offer

  • A minimum forex card load/ fresh trip reload value of USD 100 equivalent is required to qualify for the free SIM card.
  • E-SIM card requests must be placed at least 7 days prior to the travel date.
  • To avail of this benefit, email your request to borderlesstravel@thomascook.in with below documents:
    • Copy of First & last pages of passport
    • Visa copy
    • E-Ticket copy.
  • This benefit is exclusively for the cardholder.
  • Cardholders are entitled to one complimentary SIM Card per international departure from India for one country

Free ATM Withdrawal

  • Cardholders are entitled to one complimentary ATM withdrawal per calendar month.
  • The month is defined as per the calendar and ends at 23:00 hours IST on the last day of the respective month.
  • Post Free ATM withdrawal, standard charges apply. Please refer table of Fees & charges.

Emergency Cash Assistance

  • Emergency Cash Assistance is available for lost or stolen cards when travelling abroad
  • To send your Emergency cash assistance request, call us at our toll free number or email us at travelcards@thomascook.in with below details:
    • Address Line 1:
      •  
    • Address Line 2:
      •  
    • Address Line 3:
      •  
    • State/ City:
    • Country:
    • Zip:
    • Contact No:
  • Free Emergency Cash Assistance up to your available card balance. (Maximum 500 USD)
  • Taxes/ Charges will be levied and will be deducted from your card balance.

Insurance Cover

Coverage

Sum Insured (in INR)

Lost Card Liability other than Bangkok and Pattaya Location

 7,50,000 

Lost Card Liability for Bangkok and Pattaya Location

                             75,000 

Accidental Death and Disability (Common Carrier)

                       1,000,000 

Missing of Connecting International Flight During Transit

                             21,000 

Loss of Passport and Travel Related Documents

                             35,000 

Delay of Checked in Baggage

                                7,000 

Free Card Replacement

  • You are eligible for one replacement card for six months from the date of activation. Additional fees may apply if more than one card replacement is required.
  • To send your Card replacement request when abroad, email us at travelcards@thomascook.in
  • The TAT of replacement of card is 12-15 days.
  • If you are in India, kindly replace your card at your purchase location.

Surcharge Free Withdrawals at AllPoint ATMs

  • AllPoint ATMS are available across the United States, Canada, Mexico, United Kingdom and Australia.
  • To locate your nearest AllPoint ATM click https://www.allpointnetwork.com/locator
  • Note: ATM withdrawal fee and other fees may still apply.

KrisFlyer (Singapore Airlines) Miles on every forex purchase

  • KrisFlyer members will earn 15 KrisFlyer miles on every purchase of US$100 cash or equivalent value in any other currency; and 30 KrisFlyer miles on loading equivalent forex on card.
  • This offer is valid on a minimum purchase value of US$500/equivalent on retail transactions.
  • Note: Valid on Forex purchases exclusively across Thomas Cook Branches and thomascook.in Website.


Note: The terms and conditions mentioned above are subject to change without prior notice at the sole discretion of Thomas Cook. In case of any disputes, the decision of Thomas Cook will be final and binding. For the latest updates, please refer to our website or contact our customer service.

These benefits are valid till 31st Dec 2025.



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